Dynamics 365 – Your business solution for the future

Our specialists have over 100 certificates confirming excellent knowledge of technologies such as Microsoft CRM, Microsoft SharePoint Server, .NET, and SQL Server.

The Dynamics 365 CRM system is a versatile tool that allows for customer relationship analysis at all stages of the sales process. The system modules support the following areas: sales, customer service and marketing. The solution enables supporting sales processes regardless of the industry and their complexity.

It can be integrated with any customer-specific domain systems and can be used on mobile devices. The mechanisms used in the system support acquiring new customers, increasing their satisfaction through continuous analysis and customer relationship research, and also support managing marketing campaigns.

• Increase your sales by standardizing and streamlining sales processes in Dynamics 365 for Sales.
• Simplify customer management – the “360 view” allows access to all customer information from one place.
• Reduce customer service time by using the case and workflow module.
• Increase the conversion rate of sales opportunities with advanced analysis mechanisms.
• Improve the quality of customer service and increase their engagement.
• Build long-term customer relationships.
• Increase the effectiveness of marketing campaigns.
• Achieve more accurate customer categorization and segmentation.
• Increase employees productivity.
• Simplify contract management.
• Provide tailored customer service.
• Build multi-channel communication with integrated Dynamics 365 applications.
• Gain mobile access to your leads and customers with Dynamics 365 for Phones.

Discover the most commonly used extensions of the Dynamics 365 application:

• Native integration with Outlook, Office 365 AD, Power BI, Teams and SharePoint.
• Web Services API availability.
• Easy development of dedicated functionalities – the system is written in publicly available technology to ensure access to appropriately qualified staff in the market.
• Ability to expand the Dynamics 365 system with additional components within the same product family: F&O, Power Apps, Power Automate or workflow process building applications.
• Microsoft Azure cloud computing.
• Microsoft guarantees 99.9% service availability per month.
• Ability to create a system backup at the customer’s request.
• Test, development and production instance.
• Flexible management of a large number of users – the ability to add and remove users on a monthly basis.
• High mobility of the solution – Dynamics 365 for Phones.
• Ability to migrate Dynamics 365 software from cloud to on-premises versions.

We develop Dynamics 365 software based on official and confirmed customization models of the base system. We rely on technologies such as .NET, TypeScript, MVC, WCF, ASP.NET Core and .NET Core. Our solutions based on these technologies have undergone technical audits conducted by the base software provider, Microsoft.

Dynamics 365 has been designed with data security and user privacy in mind – numerous industry standards and certifications, such as ISO 27001 (Information Security Management) and GDPR (General Data Protection Regulation), demonstrate the company’s commitment to data protection and privacy. The solution offers advanced authentication features, such as two-factor authentication, to secure user account access.
The Dynamics 365 platform allows precise management of access to different functions and data based on user roles, helping to minimize security risks. The solution also includes built-in tools for monitoring activity, detecting anomalies, and responding to potential security threats. The solution offers flexible security configuration mechanisms.